We would like to thank you for registering with prozono.com.
These terms and conditions are related to your account and the services refer to
all services provided on prozono.com.
General terms and
conditions
These terms and conditions shall govern your use of prozono.com.
By using prozono.com, you accept these terms and conditions
in full; accordingly, if you disagree with these terms and conditions or any
part of these terms and conditions, you must not use our website.
If you register with prozono.com, submit any material to our
website or use any of our website services, we will ask you to expressly agree
to these terms and conditions.
Copyright notice
Copyright (c) 2018-All rights reserved by prozono.com.
Subject to the express provisions of these terms and
conditions: We, together with our licensors, own and control all the copyright
and other intellectual property rights in our website and the material on our
website and all the copyright and other intellectual property rights in our
website and the material on prozono.com are reserved.
Registration and
accounts
You may register for an account with prozono.com by
completing and submitting the account registration form on our website.
You must notify us in writing immediately if you become
aware of any unauthorised use of your account. You must not use any other
person's account to access the website, unless you have that person's express
permission to do so.
Cancellation and
suspension of account
We may suspend your account or cancel your account at any
time in our sole discretion without notice or explanation.
Payments
prozono.com accepts Visa , Visa-Debit, Maestro and Master
Card credit cards and pre-payment. prozono.com store payment system is safe and
processed under 3D secure payment.
Prices &
Availability
All prices on our website are quoted in GBP,EURO,USD. Because of the fast-moving nature of the industry, prices and availability are subject to change without notice. prozono.com is unable to issue price adjustments due to manufacturer price changes after date of original sale. We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice. We cannot sell many software products to resellers, all website orders with an individual product quantity over 10 are subject to review and cancellation.
Delivery
If you purchased License code you will receive the License
code and download links by email.
If you purchased refurbished computer, notebook or hardware you will receive by
post (Royal Mail,Parcelforce or Other Suitable delivery company).
Refund Policy
ATTENTION: Almost
always our Support team can solve ANY problem you got with purchased softwares,computer
or hardware, therefore first of all please try to ask them to help you. Refund
can be issued in the case of unsolvable problems with a item you purchased. We
have a 5 % refund charge back fee after order has been cancel.
Software
By placing an order with us, You indicate that you have read
and understand our terms. You also indicate that you understand and accept any
limitations of the particular product type(s) you are purchasing. Please note
that we sell only downloadable copies of software, it means that we do not ship
boxed versions of software and paper documentation.
Also please note that you will not be able to get a support
from manufacturer. You will get the Support from our Team.
Software products can
be new or used and come as ZIP archives (you will have to extract it first
using any archiver, i.e. 7-zip) or as ISO image files (in this case you will
have to burn downloaded ISO image file to DVD disk or mount it to virtual
drive. You will get step-by-step instructions in your customer area).
You reserve the right to exchange the software (no more than
2 times) provided that you have already asked for help and the problem with the
purchase has not been solved by the Support team.
Technical Support
prozono.com does offer technical support to the customers. We will gladly help you with the following processes: downloading, installation, activation.
Security
prozono.com website has security measures in place to
protect the loss, misuse and alteration of the information under our control.
All account information you use or supply on our website when ordering or
tracking products is completely secure. We use the most advanced encryption
technology to protect you from unauthorised use of information supplied on our
web site.
Secure Sockets Layer
(SSL) is the industry standard security protocol used to encode sensitive
information such as credit card numbers that pass between your personal
computer and our website. SSL works by creating a temporary shared
"key" or session that lets only the computers on either end of a
transmission scramble and unscramble information. The SSL transmission is
indecipherable by any individuals or servers that relay the message between the
sender and the receiver. When your web browser enters prozono.com secure
website, our server hosting the site acknowledges your web browser with a
"server hello". In return, your browser responds with a "client
hello". This communication allows for the browser and server to determine
the level of encryption they both support and will use. Once "hellos"
are exchanged, your browser will ask for prozono.com "digital
certificate". The certificate acts as our "commerce ID" to
ensure you that the transactions are between you and prozono.com. We receive
digital certificates from a Certificate Authority, such as RSA Data Security
Inc. or VeriSign Inc. A Certificate Authority verifies a company's
identification and then issues a unique certificate as proof of identity. prozono.com
use Secured by Thawte.
Next, the browser and the server create a "master
key". This master key is a codebook that both sides use to encode and
decode transmissions. Only your browser and our server share that master key
which is good only for that particular session. The unique key allows your
browser and our server to exchange sensitive information in a way third parties
can't understand.
Once your transactions are complete and you leave our secure
site, the master key you once held with the server becomes useless. When you
re-enter the secure site, the hello, digital certificate and master key process
start over again.