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Withdrawal

Cancellation and withdrawal

Right of withdrawal

 

You have the right to withdraw from this contract within 14 days only when the products are not usable or not activate-able.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

 

To exercise the right of withdrawal, you must inform us (e-mail: support@prozono.com) of your decision to withdraw from this contract by an unequivocal statement (e-mail).

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.